Detention Services
The Detention Division is responsible for the secure housing of both pre-trial and sentenced individuals at the John I. Easley Jr. Criminal Justice Center. This facility spans approximately 121,000 square feet and is situated on 19 acres of land, with a total capacity of 454 inmate beds. Guided by the mission of Care, Custody, and Control, the division ensures the safety, security, and well-being of those in its custody.
The Detention Division is commanded by the Captain of Facility Operations. The Lead Lieutenant oversees daily floor operations of all floor shifts. Booking, Classifications, and Inmate Records are overseen by the Manager of Booking and Classifications. There are 100 employees from the title of civilian to the rank of deputy, sergeant, or Lieutenant, that allows the division to be a successful operation.
Commissary
Commissary orders can be placed through the kiosk located in each inmate housing area; starting Friday 6:00 pm through Sunday 6:00 pm. Orders will be delivered on Wednesday Morning. Inmates must have money on their account prior to placing your order.
Commissary and tech account fund deposits may be made via the kiosk in the front lobby of the criminal justice center, by calling 1-855-836-3364, by visiting https://correctpay.com/ or by using the correct pay app on a mobile device or computer.
Debit/Credit deposit fee – $5.95
Cash Deposit Fee (Lobby Kiosk only) – $3.95
Inmate Phone
To add money to inmate phone accounts, please visit https://cpcjail.com/ or call (702) 829-3001.
All inmate visits will be completed using video technology. Inmates will no longer be escorted to the visitation booth for visits. Onsite visits will be conducted via kiosk’s between the housing units and visitation booth. On site visit times will be Saturdays and Sundays from 7:00 AM until 2:00PM. (Last scheduled visit will begin at 1:30PM). Each onsite video visit will be free of charge, and will last approximately 30 minutes each and are on a first come first serve basis. 2 adults and 2 children are permitted to visit during each allowed timeframe. Inmates will be allowed 2 visits per weekend (1 per weekend day). In order to schedule an on site video visit, the visitor must visit or download the correctpay app to their smart phone or other device, or visit https://correctpay.com/ and create an account. There is also a Kiosk in the front lobby that can be used to create an account and schedule your visit.
On the date of the visit, the visitor must be present in the CJC Lobby 15 minutes prior to the scheduled visit time to be checked in with the Deputy at the Front Desk or Master Control. If visitors are not prescheduled before arrival, they will be required to do so before being allowed to visit. Visitors who have been incarcerated within 1 year of the visit date, will not be permitted into the facility for a visit. All visitor rules still apply. Photo ID is required. Do not bring any personal items with you. They will not be permitted into the visit booth and staff of the Williamson County Sheriff’s Office is not responsible for keeping track of these items.
Offsite Video Visitation can be scheduled 7 days a week from 7 AM until 4:30 PM, and from 7 PM until 9:30 PM. There is a convenience fee of .38 Cents per minute for offsite visits.
Eligibility Requirements for Visits:
Inmates on Disciplinary Lockdown will not be permitted visitation.
Inmates on a special security status will not be permitted to visit without administration approval.
The Prison Rape Elimination Act (PREA) was established in 2003 by then President George Bush, which mandates the Department of Justice to establish standards addressing sexual assault/harassment in all correctional facilities.
In compliance with these standards, the Williamson County Sheriff’s Office Jail is committed to emphasizing zero tolerance of the sexual abuse/assault/harassment of inmates, and sexual acts involving inmates regardless of consensual status, either by staff or other prisoners. All reports of sexual abuse are reported promptly and investigated thoroughly. When crimes are committed within correctional facilities, the perpetrator and victim of, and witnesses to these crimes are identified, and evidence of these crimes is collected and preserved. Sexual conduct between staff members, volunteers or contractors and inmates, regardless of consensual status, is strictly prohibited and subject to administrative and/or criminal sanctions.
This agency is compliant with all Department of Justice Standards For Prisons and Jails and strives to provide an environment conducive to sexual safety for incarcerated individuals.
Sexual abuse of an inmate, resident, or detainee by another inmate, staff member, volunteer or contractor includes any nonconsensual, coerced acts by implied threats of violence or inability to refuse. This also includes any contact between the mouth and the penis, vulva, or anus, penetration of the anal or genital opening of another person, however slight, by a hand, finger, or object, or other instrument, or any other intentional contact, either directly or through the clothing, of or with the genitalia, anus, groin, breast, inner thigh, or the buttocks (unrelated to official duties) or where the staff member, contractor, or volunteer has the intent to abuse, arouse, or gratify sexual desire. Voyeurism by a staff member, contractor, or volunteer is an invasion of privacy of an inmate by staff for reasons unrelated to official duties.
Sexual Harassment includes repeated and unwelcome verbal comments or gestures, sexual advances, requests for sexual favors, or verbal comments, gestures, or actions of a derogatory or offensive sexual nature by another inmate, staff member, contractor or volunteer to an inmate.
PREA requires annual reports to be filed with the Department Of Justice of all allegations of sexual assault/harassment reported in the facility(s) to be made public. These incidents must be classified under three categories:
Substantiated Allegation – an allegation that was investigated and was found to have occurred.
Unsubstantiated Allegation – an allegation that was investigated, and the investigation produced insufficient evidence to make a final determination as to whether the event actually occurred.
Unfounded Allegation – an allegation that was investigated and that investigation determined the event did not occur.
2023 PREA Annual Corrective Action Review
Williamson County Juvenile Detention Center 2021 PREA Audit Report
FREQUENTLY ASKED QUESTIONS
Detention
How do I put money on inmate accounts?
There are 3 different types of accounts.
• Phone Account – Combined Public Communications (CPC)
o Kiosk in front lobby of jail
o (702) 829 – 3001
• Commissary – ordering food, clothing
o Kiosk in front lobby of jail.
o 1-855-836-3364
• Tech Account – Premium Content, Video Chat, Text, Email etc.
o Kiosk in front lobby of jail
o 1-855-836-3364
When can I visit an inmate, and how does visitation work?
All inmate visits are now conducted through video kiosks—in-person visits are no longer permitted. There are three types of video visitation options:
- Video Chat (Inmate-Initiated):
- The inmate initiates this type of visit by inviting you through your phone number or email.
- These are completed with the visitor being off site using a mobile device or computer.
- Available 7 days a week:
- 7:00 AM – 5:00 PM
- 7:00 PM – 10:00 PM
- Cost: $0.38 per minute.
- Off-Site Video Visit (Public Scheduled):
- Schedule the visit in advance through the designated website.
- These visits can be done from your mobile device or computer, away from the jail.
- Available 7 days a week:
- 7:00 AM – 5:00 PM
- 7:00 PM – 10:00 PM
- Cost: $0.38 per minute.
- On-Site Video Visit (Public Scheduled):
- Schedule through your mobile device or the kiosks in the jail’s front lobby.
- These visits take place on-site, but still use the video system.
- Available on Saturdays and Sundays only,
- 7:00 AM to 2:00 PM (last visit starts at 1:30 PM).
- Cost: Free.
Dress Code: All visitors are expected to dress appropriately, whether participating in a video visit or coming to the jail for an on-site visit. Visits are monitored and may be terminated immediately for nudity or inappropriate attire. This includes no low cut shirts or those with spaghetti straps, jeans with any holes or skirts/shorts that are above the knee are NOT permitted.
Personal Property: If you are attending an on-site video visit at the jail, only bring your photo ID and keys.
• The facility does not provide storage and is not responsible for any personal belongings.
• No other personal items are allowed in the visit booth.
If I am surrendering myself to do jail time, what can I bring into the jail with me?
When turning yourself in at the Williamson County Sheriff’s Office Detention Center, please bring only essential items.
The only personal items allowed to remain in your possession after booking are:
- 2 white T-shirts
- 2 pairs of white underwear
- 2 sports bras (no wires or metal clips)
- 2 pairs of white socks
Prescription medications are permitted but must be in their original pharmacy-labeled container. Over-the-counter medications are not allowed.
I want to do a cash bond for an inmate, what do I need to do?
Cash bonds can be made 24 hours a day at the jail. The cash must be in the exact amount of the inmate’s bond amount, no change can be given. The cash posted may be subject to court costs and fines, at the discretion of the courts.
If a person held in the facility requires a bail bondsman to post bond what do we do?
It is the responsibility of the inmate or their family or friends to select the person or company to write the bond. Deputies are not allowed to recommend any person or company.
When can I visit an Inmate, how many people can visit, how many visits can an inmate have in a day, when should I arrive, and what do I need?
Visitation days are Saturday and Sunday only. Visitation is on a first come, first served basis. Inmates can have one visit per day, with two adults and up to three children. Visitors are required to show up 30 minutes prior to the time they wish to visit. Individuals must have a valid ID to sign in. Visitors are not allowed to have any items other than their keys when coming in for visitation. Absolutely no phones, tablets or accessories of any kind are allowed in the visitation booth. Visitors are asked to dress appropriately, this includes no low cut shirts or those with spaghetti straps, jeans with any holes or skirts/shorts that are above the knee are NOT permitted.
How do I put money on or set up an inmate phone account?
To set up an account or add funds use https://inmatesales.com
Can I bring in Food or Clothing for an inmate?
We do not accept any items for an inmate. You can place money on their commissary account that will allow them to buy these items.
Can I find out how much money an inmate has on his/her account?
We do not release this information for privacy reasons.
Can I bring in an inmate’s prescribed medication?
You can bring medication into the front lobby for an inmate. The medication must be in the original pharmacy issued container. The doctor is the one who approves medication in our facility so bringing it in is NOT a guarantee that the inmate will receive it.
Can we deliver a message to an inmate?
Due to the number of inmates our facility houses we are not able to deliver messages. If you have a true emergency, ask for the shift supervisor and inform them of your situation.
When will an inmate get released?
Release dates for inmates who are being released as “time served” may be received by calling 615-790-5570 and asking for Classifications, Monday through Friday, 8am to 5pm. Release dates for inmates who are being released to another agency or correctional facility will NOT be provided, for security reasons.
How do I find out information on an inmate in your facility?
For information on who is in the facility and what they are charged with call 615-790-5570. The deputy who answers the telephone will be able to give bond amounts and basic information on how to gain the release of inmates. It can take several hours from the time the inmate is accepted into the facility before fingerprints and a mug shot are taken. Inmates cannot make bond until the entire intake process is complete. The amount of time that is required varies with the number of persons arrested and the cooperation of each inmate.
Where are you located?
408 Century Court Franklin, TN 37064
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