Public Information

THE WILLIAMSON COUNTY SHERIFF’S OFFICE | TLEA ACCREDITED SINCE 2020

The Public Information Section, managed by Captain Becky Coyle, serves as the voice of the Sheriff’s Office, ensuring clear, accurate, and timely communication with the public, media, and internal stakeholders. This section is a critical component of the Administrative Division, balancing community engagement with operational support and policy oversight.

PUBLIC INFORMATION

The Public Information Section handles media inquiries, issues press releases, and coordinates public statements to maintain transparency and keep the community informed. Lieutenant Coyle oversees the Sheriff’s Office’s digital platforms, including the website and social media, providing updates on public safety, crime prevention, and emergency notifications. These efforts ensure the Sheriff’s Office remains a trusted source of information for Williamson County residents.

GENERAL ORDER MANAGEMENT

In addition to communication duties, the Public Information Section supports the development and management of WCSO General Orders. Coyle works with Sheriff Hughes, members of command staff and county attorneys to ensure policies are current, legally sound, and aligned with operational best practices. This includes facilitating the creation of official Sheriff’s Office forms, and reinforcing our commitment to professionalism and accountability.

TLEA ACCREDITATION MANAGEMENT

The Public Information Section also leads the Sheriff’s Office’s efforts in maintaining Tennessee Law Enforcement Accreditation (TLEA) standards. This involves coordinating assessments, documentation, and continuous improvement initiatives that support the Sheriff’s Office’s mission and uphold the highest level of service to the community.

TLEA Accreditation requires an in-depth annual review of every aspect of the Williamson County Sheriff’s Office’s management, operations, and administration, including policy and procedures, as well as benchmarks related to high-exposure law enforcement liability areas such as, use of force, search and seizure, bias-based policing and vehicle pursuits.

For more information about the TLEA Accreditation process visit: https://www.tacp.org/accreditation

CRIME PREVENTION

While all deputies contribute to public engagement, the Sheriff’s Office has designated Deputy to serve as the full-time in Crime Prevention efforts. This dedicated position allows for focused, proactive outreach throughout the community with the goal of preventing crime through education, visibility, and collaboration.

Crime Prevention initiatives include:

* Educational Outreach in schools, daycares, senior living communities, and youth programs

* Neighborhood Watch Support, helping establish and maintain community-led safety groups

* Litter Prevention & Safety Education in partnership with local schools and civic organizations

* Public Safety Presentations at community meetings, HOAs, and civic events

* Partnership with Crime Stoppers to support anonymous tip reporting and public safety awareness

Crime Prevention also plays a central role in the Sheriff’s Office’s presence at festivals, parades, recruiting events, and other community gatherings, ensuring law enforcement remains approachable, accessible, and fully engaged with the people we serve.

RECRUITING

The Williamson County Sheriff’s Office is always seeking qualified, motivated individuals who are ready to serve with integrity, courage, and a commitment to community. The Public Information Section leads recruiting efforts in coordination with the Human Resources Unit and Division Commanders, ensuring our hiring process reflects the professionalism and high standards of our office.

Recruiting efforts include:

• Hosting and attending local and regional career fairs

• Coordinating public safety recruiting events and open houses

• Engaging with high school and college students pursuing criminal justice

• Promoting opportunities through social media, community partnerships, and job boards

• Supporting mentorship, professional development, and pathways for career growth

Our recruiting team actively promotes opportunities for sworn and civilian positions across Detention, Patrol, Court Services, and Administrative Divisions. Whether you’re new to law enforcement or an experienced officer seeking a department that values teamwork and tradition, there’s a place for you at the WCSO.