Hire A Deputy
Off-Duty Officer Employment
Hire a Deputy
How is the customer invoiced?
Extra Duty Solutions handles all invoicing and collections from the customers and they offer multiple payment options.
How do deputies learn about details?
Every deputy receives a logon to the portal. Deputies can access that portal via anything that connects to the internet. They can also download an app for iphones and android phones. Details are communicated to deputies via email and/or text.
What is the process in hiring a Deputy off duty?
Extra Duty Solutions has a local number with a dedicated email address. Any inquiry, be it from a customer or a deputy, is directed through that number or email. They do not use a “call center” approach in which such inquiries can be handled by any account coordinator and they never outsource calls to a call handling service. Night and weekend calls are handled by their night and weekend account coordinators. You will be set-up with a logon into a customer portal. There you can see what details you’ve previously scheduled, upcoming details, associated dollar amounts, which deputies are working or have worked which details (if you permit them to see such information).
What does Extra Duty Solutions do?
They handle the customer interaction, the communication and scheduling of the details, the officer payment and the customer invoicing and collections.