If records are readily available, they should be provided promptly. However, if it is not practicable for the records to be made promptly available, the records custodian is required to take one of the following actions within seven (7) business days: make the records available to the requestor; deny the request in writing, providing the basis of the denial; or provide the requestor a written explanation of the time reasonably necessary to produce the records.  Tenn. Code Ann. § 10-7-503(1)(2)(B).