Requests to inspect public records of a governmental entity may be submitted in person or by telephone, fax, mail or email, if the governmental entity uses such means of communication to transact official business. Requests may also be submitted online if the governmental entity maintains an internet portal used for accepting public record requests.

A governmental entity cannot require that a request to only inspect records be submitted in writing. Tenn. Code Ann. § 10-7-503(a)(7)(A)(i). However, if a request is for both the inspection and copying of public records, the governmental entity may require the request to be in writing.  Tenn. Code Ann. § 10-7-503(a)(7)(A)(ii).