What if a requestor originally requests copies of records but later decides they want to inspect records?

If a request is originally for copies, but the requestor later decides he or she would only like to inspect the records, a records custodian cannot charge costs related to the inspection under Tenn. Code Ann. § 10-7-503(a)(7)(A)(i). However, if a requestor previously agreed to pay for copies and the governmental entity produced copies out of reliance on the agreement, a governmental entity may be entitled to seek equitable relief. Additionally, if a requestor was provided an estimate of costs and agreed to pay for copies, the governmental entity is not required to comply with additional public record requests from that requestor until he or she pays for the copies originally requested.